Expand your Google My Business Reviews
Google reviews have a huge impact on how customers perceive your business. These testimonials can boost or hurt your local search rating. By keeping a close eye on your Google reviews, you will present your company in the best possible light while minimizing the negative impact of any negative feedback.
How do I get more reviews on google my business?
1- Ask for a google review
You can't avoid asking the customers/clients for feedback; it's as plain as that. If you want a comment, you must first ask someone to leave one. You may request a review in a variety of ways:
Ask through an email
Ask after completing a task
Ask for a review at the end of your conversation
Take advantage of any opportunity to ask a customer for a review. Although it can seem easy, asking a customer for a review may be awkward. Look for customers with whom you have a close relationship, and normalize it as a part of your company, and it will feel natural in no time.
2- Show customers how to leave a review
Sign in to your google account
Search for your business on Google
Click to leave a review
The trick is to show a customer that in order to leave a review, they must first sign into Google and then navigate to your business page on Google. People will find it difficult to do this at times, so show them how. You can also send them a link to your Google Maps listing, which will bring up the review panel. Fortunately, Google provides a method for creating a shortcut link that allows them to quickly access the review section of your Business Profile.
3- Follow up with your customers to leave a review
Remember that we're all busy. We all miss a few things from time to time. Know that when you ask someone to leave a review, they most likely have ten other items on their to-do list for the day. It might take them up to a week to finish the review. They will completely forget. Be sure to contact them again within two weeks to remind them to leave a review. From time to time, we all need a nudge.
4- Create a review page on your business website
While the tips above are efficient, including a website section to Google reviews (or reviews in general) and making it accessible from your main navigation menu is even stronger. The review section should include both a call to action to write a review and a list of previous reviews. These not only inspire potential customers to become customers, but they also provide additional motivation for current customers to leave a review. You may use screenshots to populate your reviews tab, but they should preferably be in text format. Since reviews are always keyword-rich, including them on your website in a way that Google's crawlers can "read" them is an excellent small business SEO strategy.
Need help figuring out a strategy that works specifically for your business? Let's connect! Shoot us an email at firstname.lastname@example.org to get started.